Superevent B.V. (“Superevent”, “we” or “us”) provides a platform to enable location and event hosts and organizers (“Superevent Customers”, “organisers”, “platform users” or “clients”) to develop and manage mobile event apps (“event”, “app”), as well as to allow end-users who attend or seek information about such events (“End Users” or “users”) and/or events to download and/or view one or more events within our applications.
When we make a material update to this policy, we will post a notice visible upon your first usage of the Services after the update becomes effective, and may also send an email if we believe the circumstances of update warrant it.
Superevent is both data controller and data processor. For personal data of our customers, users who decide to create an account on one of our services and visitors, Superevent is a data controller. For personal data provided by our customers for usage within our event management system and services (e.g. attendee lists), Superevent is a data processor.
The following information is collected through our services where we act as data controller:
This Section describes the information that we may collect from Visitors. To the extent you are a Superevent Customer or an End User and visit the Site, Platform or use a Superevent App, this Section will apply to you as well:
The following information is collected through our services where we act as data processor:
This is what we do with the data collected from all our users.
With event organisers:
With our service providers:
With others as the Result of a Change in Control or Sale of Superevent Corporation
Superevent is very concerned with safeguarding your information. We employ commercially reasonable administrative, physical and electronic measures designed to protect your information from unauthorised access. Unfortunately, no transmission of information over the Internet can be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.
All our data is hosted within the European Union. We encrypt transmissions through our Services, including transmission of Personal Information, with Transport Layer Security (TLS), a cryptographic protocol recognised in the software industry as a reasonable secure method of internet transmission. In addition, our cloud service providers implement industry standard security measures to protect your Personal Information when in storage and/or at rest. You can read more on the security of our services here.
Please note that emails, instant messaging, and similar means of communication within our services are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
Our employees are provided with context-specific access to our systems and your Personal Information, and are subject to contractual obligations to access and use your Personal Information only as required to deliver Services to you.
We do not store, view or process any credit card information. Our renowned third-party payment processor Stripe handles all payment information. Read more on their security here.
Your personal information is yours. You can always view, update and delete your own account within our services by logging in. If you want to view, update, delete or export any other personal information available within our services, please e-mail us at email@example.com. We will as soon as practicable oblige with your request. When removing your information from our systems, some backup copies may remain for a short period of time thereafter.
We do not knowingly collect, maintain, or use Personal Information from children under 16 years of age, and no part of the Service is directed to children under the age of 16. If you learn that your child has provided us with Personal Information without your consent, you may alert us at firstname.lastname@example.org. If we learn that we have collected any Personal Information from children under 16, we will promptly take steps to delete such information and terminate the child’s account.
Our services may contain, links to websites owned or controlled by a third party. If you choose to visit one of these websites, you will be directed to that third party’s website. The fact that we link to a website is not an endorsement, authorisation or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. Other websites follow different rules regarding the use or disclosure of the Personal Information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit
Attn: Data Protection Officer – Wouter van Lent
P.O. Box 75643
1118 ZR Amsterdam Airport
Last update: 23 April 2018